The following Terms and Conditions shall apply to the offer of s purchased via this website, in conjunction with any terms and conditions published for specifics.

  1. Definitions
    1. Terms and Conditions mean the terms and conditions for purchasing deals by members of www.neutrax.com.my.
    2. A Member: any person or entity who makes an online purchase at www.neutrax.com.my.
    3. Contract: A binding contract will exist once a purchase has been completed by a Member.
    4. Business Partner: any company individual or organisation with whom www.neutrax.com.my has a business agreement.
    5. Merchant: Any business, organisation or individual who has agreed to a offer with www.neutrax.com.my.
    6. Purchase Price: The price to purchase as displayed on www.neutrax.com.my.
    7. Purchase: means the Purchase is purchased online by the Member at www.neutrax.com.my.
    8. www.neutrax.com.my is owned by Felda Wellness Corporation Sdn Bhd, a wholly-owned by Felda Wellness Corporation Sdn Bhd
  2. Purchase Conditions
    1. By making a purchase via this website, Members agree to be bound by these terms and conditions.
    2. s offered are only available online, and payment is via debit card / credit card / PayPal to our secure online payment system. Payment can also be made via offline payment using cheque. Purchase is only considered valid when the cheque is cleared.
    3. You may purchase a as a gift for someone else. (Note: some suppliers may request details of the purchaser for security purposes).
    4. Only s purchased directly from www.neutrax.com.my via our secure payment system or offline payment will be accepted. s shall not be copied or resold.
  3. Delivery
    1. The will be emailed to the address provided to www.neutrax.com.my or its authorised business partners by the Customer upon registration.
  4. Termination of the Contract
    In certain circumstances, www.neutrax.com.my may refuse to complete a Member’s order.
    These circumstances are not limited to, but may include:

    • where a Member has failed to observe any of these terms and conditions;
    • where s are no longer available;
    • where a minimum aggregate number of s have not been taken by prospective Members within a specified period;
    • where a Member has made typing or printing errors; or
    • where the Member has any liabilities to www.neutrax.com.my.
  5. Proprietary Rights
    1. Until the has been paid for, and the purchase process completed and the delivered to the Member, the remains the property of www.neutrax.com.my.
    2. Upon payment by the Member and delivery of to the Member by www.neutrax.com.my, the Member is deemed to have entered into a contract for the sale of goods and / or services with the Merchant as set out by the terms of the .
  6. Returns / Refund Policy
    Once purchased, s cannot be refunded, returned, transferred or exchanged.

    1. In the event a Merchant ceases trading during the validity period, Customer may be offered an alternative of equal value, or may request a refund by writing to enquiry@www.neutrax.com.my. Any alternative offer or refund is subject to www.neutrax.com.my not having paid Merchant after having received payment from Customer on account of the .
    2. Refunds can only be made to the credit or debit card used to purchase the . No refund is available after the expiry date.
    3. Refunds are only available in the circumstances as described in 6.1 above.
  7. Guarantees and Liability
    1. www.neutrax.com.my’s liability is hereby limited to the value of the.
    2. www.neutrax.com.my does not guarantee or warrant the performance of the Merchant, its good and / or services and is not responsible for the performance of Merchants. In the event of a dispute or complaint, the Customer shall contact the Merchant directly.
  8. Data Protection
    1. By accepting these Terms and Conditions, www.neutrax.com.my and their Business Partners may contact the Customer with information about products or services.
    2. Customers details will not be passed onto any third party.
  9. Indemnity
    1. www.neutrax.com.my shall have no liability to the Customer for any loss or damage of any nature arising from any breach of any express or implied warranty or condition of these Terms and Conditions or any negligence, breach of statutory or other duty on the part of www.neutrax.com.my or in any way out of or in connection with the performance or purported performance of or failure to perform these Terms and Conditions.
    2. The Customer shall discharge all claims made by any person in respect of any liability suffered as a result of the use of this service and compensate www.neutrax.com.my in full on demand for all losses and expenses incurred by www.neutrax.com.my in respect of them.
  10. General
    1. You may print and keep a copy of these Terms and Conditions which together with the General Terms and Conditions form the entire agreement between the Customer and www.neutrax.com.my and supersede any other communications or advertising with respect to the Website.
    2. www.neutrax.com.my may alter or amend these Terms and Conditions at any time, with immediate effect and without notice. By continuing to use the Website after such alteration, you will be deemed to have accepted any amendment to these Terms and Conditions.
    3. The Terms and Conditions and your use of the Website shall be governed by and construed in accordance with the laws of Malaysia and the parties hereby submit to the exclusive jurisdiction of the courts of Malaysia.
    4. Nothing in these Terms and Conditions shall give, directly or indirectly, any third party any enforceable benefit or any right of action against www.neutrax.com.my and such third parties shall not be entitled to enforce any term of these Terms and Conditions against www.neutrax.com.my.